diff --git a/index.js b/index.js
index 3195f38..592cd7b 100644
--- a/index.js
+++ b/index.js
@@ -94,7 +94,7 @@ client.on("error", (error) => {
   if (!channel) return console.error("Can't find command channel");
   client.channels.cache
     .get(COMMAND_CHANNEL_ID)
-    .send(`error: ${error.message}`)
+    .send(`Error: ${error.message}`)
     .catch(console.error);
 });
 
@@ -131,13 +131,13 @@ client.on("interactionCreate", async (interaction) => {
       !captain.members.has(interaction.user.id)
     ) {
       await interaction.reply({
-        content: "must be in picking or captains channel to use this command",
+        content: "Must be in picking or captains channel to use this command",
         ephemeral: true,
       });
       return;
     } else {
       await interaction.reply({
-        content: "checking picking channel...",
+        content: "Checking picking channel...",
         ephemeral: true,
       });
 
@@ -151,7 +151,7 @@ client.on("interactionCreate", async (interaction) => {
       for (const member of picking.members.values()) {
         if (member.roles.cache.find((role) => role.name === roleName)) {
           if (str !== `In picking (${roleName}):`) str += ",";
-          str += " " + member.user.globalName;
+          str += " " + getApplicableName(member);
         }
       }
       if (str === `In picking (${roleName}):`)
@@ -164,7 +164,7 @@ client.on("interactionCreate", async (interaction) => {
 
   if (interaction.channelId !== COMMAND_CHANNEL_ID) {
     await interaction.reply({
-      content: "wrong channel, or you lack the required permissions",
+      content: "Wrong channel, or you lack the required permissions",
       ephemeral: true,
     });
     return;
@@ -179,7 +179,7 @@ client.on("interactionCreate", async (interaction) => {
     command === "end" ||
     command === "resetteams"
   ) {
-    await interaction.reply("moving members...");
+    await interaction.reply("Moving members...");
 
     // get voice channels
     const blu = interaction.guild.channels.cache.find(
@@ -204,7 +204,7 @@ client.on("interactionCreate", async (interaction) => {
     if (command !== "resetteams") members = members.concat(addup.members);
     if (members.size === 0) {
       return await interaction.followUp(
-        `found no members in ${
+        `Found no members in ${
           command === "resetteams" ? "blu" : "addup, blu,"
         } or red`
       );
@@ -233,7 +233,7 @@ client.on("interactionCreate", async (interaction) => {
 
     moveAllToAddup().then(() =>
       interaction.followUp(
-        `moved members in ${
+        `Moved members in ${
           command === "resetteams" ? "blu" : "addup, blu,"
         } and red${eCount > 0 ? ` (error moving ${eCount} members)` : ""}`
       )
@@ -241,7 +241,7 @@ client.on("interactionCreate", async (interaction) => {
   }
 
   if (command === "fk" || command === "fatkid") {
-    await interaction.reply("moving fatkids...");
+    await interaction.reply("Moving fatkids...");
 
     // get voice channels
     const picking = interaction.guild.channels.cache.find(
@@ -256,7 +256,7 @@ client.on("interactionCreate", async (interaction) => {
     // get members in voice channel
     const members = picking.members;
     if (members.size === 0) {
-      return await interaction.followUp("found no members in picking");
+      return await interaction.followUp("Found no members in picking");
     }
 
     let str = "",
@@ -266,7 +266,7 @@ client.on("interactionCreate", async (interaction) => {
       try {
         await member.voice.setChannel(fk);
         if (str.length > 0) str += ", ";
-        str += member.user.globalName;
+        str += getApplicableName(member);
       } catch (error) {
         console.error(error);
         eCount++;
@@ -283,7 +283,7 @@ client.on("interactionCreate", async (interaction) => {
 
     logAllFks().then(() =>
       interaction.followUp(
-        `fatkids: ${str}${
+        `Fatkids: ${str}${
           eCount > 0 ? ` (error moving ${eCount} members)` : ""
         }`
       )
@@ -291,7 +291,7 @@ client.on("interactionCreate", async (interaction) => {
   }
 
   if (command === "clear" || command === "bclear") {
-    await interaction.reply("clearing messages...");
+    await interaction.reply("Clearing messages...");
     let channel = client.channels.cache.get(COMMAND_CHANNEL_ID);
     if (!channel) return console.error("Can't find command channel");
     channel.messages
@@ -316,13 +316,13 @@ client.on("messageCreate", async (message) => {
   }
 
   if (message.content.toLowerCase().includes("hello penguin")) {
-    await message.reply(`hello ${message.author.username}`);
+    await message.reply(`Hello ${message.author.username}`);
     return;
   }
 
   const pickupGuild = client.guilds.cache.get(GUILD_ID);
   if (!pickupGuild) {
-    await message.reply("could not find guild");
+    await message.reply("Could not find guild");
     return;
   }
 
@@ -331,7 +331,7 @@ client.on("messageCreate", async (message) => {
   if (args[0] === "setrank") {
     if (args.length < 3) {
       await message.reply(
-        "invalid number of arguments. usage: `setrank <player name or id> <rank (0-5)>`"
+        "Invalid number of arguments. usage: `setrank <player name or id> <rank (0-5)>`"
       );
       return;
     }
@@ -339,7 +339,7 @@ client.on("messageCreate", async (message) => {
     const player = findPlayer(pickupGuild, args[1]);
     if (!player) {
       await message.reply(
-        `could not find player ${args[1]}. if this issue persists, try copy/pasting the player's discord handle or user id`
+        `Could not find player ${args[1]}. If this issue persists, try copy/pasting the player's Discord handle or user ID`
       );
       return;
     }
@@ -350,7 +350,7 @@ client.on("messageCreate", async (message) => {
     const rank = parseInt(args[2]);
     if (isNaN(rank) || rank < 0 || rank > 5) {
       await message.reply(
-        `invalid rank ${args[2]}. must be an integer between 0 and 5`
+        `Invalid rank ${args[2]}. Supply an integer between 0 and 5`
       );
       return;
     }
@@ -366,7 +366,7 @@ client.on("messageCreate", async (message) => {
     rankings[playerId] = rank;
 
     console.log(
-      `setting rank of ${applicableName}, ${playerId} to ${rank} at ${rankingsPath}...`
+      `Setting rank of ${applicableName}, ${playerId} to ${rank} at ${rankingsPath}...`
     );
     new Promise((resolve, reject) => {
       fs.writeFile(rankingsPath, JSON.stringify(rankings), (err) => {
@@ -376,9 +376,9 @@ client.on("messageCreate", async (message) => {
     }).then((res, err) => {
       if (err) {
         console.error(err);
-        message.reply(`error setting rank: ${err.message}`);
+        message.reply(`Error setting rank: ${err.message}`);
       } else {
-        message.reply(`set rank of ${applicableName} to ${rank}`);
+        message.reply(`Set rank of ${applicableName} to ${rank}`);
       }
     });
   }
@@ -386,7 +386,7 @@ client.on("messageCreate", async (message) => {
   if (args[0] === "getrank") {
     if (args.length < 2) {
       await message.reply(
-        "invalid number of arguments. usage: `getrank <player name or id>`"
+        "Invalid number of arguments. Usage: `getrank <player name or id>`"
       );
       return;
     }
@@ -394,7 +394,7 @@ client.on("messageCreate", async (message) => {
     const player = findPlayer(pickupGuild, args[1]);
     if (!player) {
       await message.reply(
-        `could not find player ${args[1]}. if this issue persists, try using the player's id`
+        `Could not find player ${args[1]}. If this issue persists, try copy/pasting the player's Discord handle or user ID`
       );
       return;
     }
@@ -404,7 +404,7 @@ client.on("messageCreate", async (message) => {
 
     try {
       console.log(
-        `getting rank of ${applicableName}, ${playerId} at ${rankingsPath}...`
+        `Getting rank of ${applicableName}, ${playerId} at ${rankingsPath}...`
       );
       if (!fs.existsSync(rankingsPath)) {
         fs.writeFileSync(rankingsPath, "{}");
@@ -417,14 +417,14 @@ client.on("messageCreate", async (message) => {
       );
     } catch (error) {
       console.error(error);
-      await message.reply(`error getting rank: ${error.message}`);
+      await message.reply(`Error getting rank: ${error.message}`);
     }
   }
 
   if (args[0] === "rankings") {
-    await message.reply("getting rankings...");
+    await message.reply("Getting rankings...");
     try {
-      console.log(`getting rankings at ${rankingsPath}...`);
+      console.log(`Getting rankings at ${rankingsPath}...`);
       if (!fs.existsSync(rankingsPath)) {
         fs.writeFileSync(rankingsPath, "{}");
       }
@@ -453,11 +453,11 @@ client.on("messageCreate", async (message) => {
         str += `${name.padEnd(maxNameLength, " ")} - ${"*".repeat(rank)}\n`;
       }
       str += backticks;
-      if (str === backticks + backticks) str = "no rankings found";
+      if (str === backticks + backticks) str = "No rankings found";
       await message.reply(str);
     } catch (error) {
       console.error(error);
-      await message.reply(`error getting rankings: ${error.message}`);
+      await message.reply(`Error getting rankings: ${error.message}`);
     }
   }
 
@@ -465,7 +465,7 @@ client.on("messageCreate", async (message) => {
     // add user to config.json whitelist
     if (args.length < 2) {
       await message.reply(
-        "invalid number of arguments. usage: `whitelist <name>`"
+        "Invalid number of arguments. Usage: `whitelist <name>`"
       );
       return;
     }
@@ -474,7 +474,7 @@ client.on("messageCreate", async (message) => {
     const player = findPlayer(pickupGuild, name);
     if (!player) {
       await message.reply(
-        `could not find player ${name}. if this issue persists, try copy/pasting the player's discord handle or user id`
+        `Could not find player ${name}. If this issue persists, try copy/pasting the player's Discord handle or user ID`
       );
       return;
     }
@@ -484,7 +484,7 @@ client.on("messageCreate", async (message) => {
 
     if (whitelistStr.includes(playerId)) {
       await message.reply(
-        `user ${applicableName} (${playerId}) is already whitelisted`
+        `User ${applicableName} (${playerId}) is already whitelisted`
       );
       return;
     }
@@ -501,10 +501,10 @@ client.on("messageCreate", async (message) => {
     }).then((res, err) => {
       if (err) {
         console.error(err);
-        message.reply(`error whitelisting user: ${err.message}`);
+        message.reply(`Error whitelisting user: ${err.message}`);
       } else {
         message.reply(
-          `whitelisted user ${applicableName} (${playerId}). if this was done in error, please contact an admin`
+          `Whitelisted user ${applicableName} (${playerId}). If this was done in error, please contact an admin`
         );
       }
     });
@@ -526,7 +526,7 @@ client.on("messageCreate", async (message) => {
   if (args[0] === "clearwhitelist") {
     if (args[1] !== "confirm") {
       await message.reply(
-        "this command will clear the whitelist and prevent further dm commands. this will require manual intervention to undo. to confirm, use `clearwhitelist confirm`"
+        "This command will clear the whitelist and prevent further DM commands. This will require manual intervention to undo. To confirm, use `clearwhitelist confirm`"
       );
       return;
     } else {
@@ -542,9 +542,9 @@ client.on("messageCreate", async (message) => {
       }).then((res, err) => {
         if (err) {
           console.error(err);
-          message.reply(`error clearing whitelist: ${err.message}`);
+          message.reply(`Error clearing whitelist: ${err.message}`);
         } else {
-          message.reply("whitelist cleared, please alert an admin");
+          message.reply("Whitelist cleared, please alert an admin");
         }
       });
     }